NexiOps vs FrontLine
FrontLine is BPO-focused WFM. NexiOps covers the same multi-client scheduling job — plus the dialer, CRM, billing, and payroll — at a published per-seat price.
Published pricing
FrontLine prices by custom quote (no published per-seat rate). NexiOps publishes every tier: $69/seat/mo for 1–20 seats, dropping to $35 at enterprise scale, ~17% less billed annually.
| Capability | NexiOps $69–35/seat/mo by tier | FrontLine |
|---|---|---|
| Multi-client tenant isolation | ||
| Per-client SLA & penalty tracking | ||
| Forecast across all clients at once | ||
| Built-in CCaaS dialer + IVR | Integration | |
| CRM + helpdesk included | ||
| Billing, payroll & HR included | ||
| Published per-seat price | ||
| Cancel anytime | Varies by contract |
WFM is the start, not the whole job
Beyond forecasting and scheduling, NexiOps runs the calls, the client CRM, the billing, and the payroll — so a new client goes live without a new stack.
Priced on the page
You can budget NexiOps from the website before talking to anyone. Quote-only pricing makes that impossible to plan around.