NexiOps vs Assembled
Assembled is a WFM layer you bolt onto a separate dialer. NexiOps is the dialer, the WFM, and the rest of the stack in one per-seat price.
Published pricing
Assembled publishes workforce-management pricing from $25/agent/month (as of Sept 2026). That covers WFM only — the dialer, telephony minutes, QA, CRM, and helpdesk are billed separately by whichever CCaaS and helpdesk you pair it with.
| Capability | NexiOps $69–35/seat/mo by tier | Assembled |
|---|---|---|
| CCaaS dialer + IVR included | ||
| Multi-client tenant isolation | ||
| Per-client SLA & penalty tracking | Add-on | |
| Forecast across all clients at once | ||
| CRM + helpdesk included | ||
| Published per-seat price | ||
| Cancel anytime | ||
| Total tools to run a shift | One workspace | WFM + dialer + helpdesk |
One bill, one workspace
With Assembled you buy WFM, then buy a dialer, then buy a helpdesk — three vendors for one shift. NexiOps bundles all of it per seat.
Built for multi-client operations
NexiOps isolates every client in its own tenant scope with per-client SLA tracking. WFM layers were built for a single employer’s queue.