Is NexiOps built for multi-client contact centers?

Yes. NexiOps is purpose-built for outsourced contact centers and BPOs running multiple clients. You forecast and staff across every client's SLA from one workspace, so a spike on two clients at 2am doesn't blow your penalty clause.

How is NexiOps priced?

Per agent seat, with the per-seat price dropping as you add seats. The Starter plan starts at $69/seat/month for 1-20 seats. Annual billing saves about 17%. Full tier pricing is on the pricing page.

Can each client's data stay isolated?

Yes. Each client runs in its own tenant scope. Queues, cases, contacts, and recordings are scoped per client so there is no cross-client data leakage.

How fast can we go live with a new client?

Most teams take their first live call within minutes of setup. Adding a new client doesn't require re-provisioning your whole stack.

About | NexiOps

About on NexiOps. The intelligent command center for 24/7 operational workforce management.

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Compare — Compare on NexiOps. The intelligent command center for 24/7 operational workforce management.
Book Demo — Book Demo on NexiOps. The intelligent command center for 24/7 operational workforce management.
Contact Sales — Contact Sales on NexiOps. The intelligent command center for 24/7 operational workforce management.
Book Training — Book Training on NexiOps. The intelligent command center for 24/7 operational workforce management.
Case Chat Guest — Case Chat Guest on NexiOps. The intelligent command center for 24/7 operational workforce management.
CSAT Survey — CSATSurvey on NexiOps. The intelligent command center for 24/7 operational workforce management.
Schedule Enhanced — Schedule Enhanced on NexiOps. The intelligent command center for 24/7 operational workforce management.
Shift Marketplace — Shift Marketplace on NexiOps. The intelligent command center for 24/7 operational workforce management.
Backfill Tools — Backfill Tools on NexiOps. The intelligent command center for 24/7 operational workforce management.
Core Menu — Core Menu on NexiOps. The intelligent command center for 24/7 operational workforce management.
Admin Menu — Admin Menu on NexiOps. The intelligent command center for 24/7 operational workforce management.
Contracts SLA — Contracts SLA on NexiOps. The intelligent command center for 24/7 operational workforce management.
Labor Dashboard — Labor Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Geo Settings — Geo Settings on NexiOps. The intelligent command center for 24/7 operational workforce management.
Proactive Alerts — Proactive Alerts on NexiOps. The intelligent command center for 24/7 operational workforce management.
Portal Onboarding — Portal Onboarding on NexiOps. The intelligent command center for 24/7 operational workforce management.
Accept Invite — Accept Invite on NexiOps. The intelligent command center for 24/7 operational workforce management.
Action Items — Action Items on NexiOps. The intelligent command center for 24/7 operational workforce management.
Admin Dashboard — Admin Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Admin Hub — Admin Hub on NexiOps. The intelligent command center for 24/7 operational workforce management.
Agent — Agent on NexiOps. The intelligent command center for 24/7 operational workforce management.
Agent Coaching — Agent Coaching on NexiOps. The intelligent command center for 24/7 operational workforce management.
Agent Management — Agent Management on NexiOps. The intelligent command center for 24/7 operational workforce management.
Agent Performance — Agent Performance on NexiOps. The intelligent command center for 24/7 operational workforce management.
Analytics — Analytics on NexiOps. The intelligent command center for 24/7 operational workforce management.
Audit Logs — Audit Logs on NexiOps. The intelligent command center for 24/7 operational workforce management.
Billing Admin — Billing Admin on NexiOps. The intelligent command center for 24/7 operational workforce management.
Billing History — Billing History on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM — CRM on NexiOps. The intelligent command center for 24/7 operational workforce management.
Call Analytics — Call Analytics on NexiOps. The intelligent command center for 24/7 operational workforce management.
Call Center Analytics — Call Center Analytics on NexiOps. The intelligent command center for 24/7 operational workforce management.
Call Search — Call Search on NexiOps. The intelligent command center for 24/7 operational workforce management.
Career SO Ps — Career SOPs on NexiOps. The intelligent command center for 24/7 operational workforce management.
Case Management — Case Management on NexiOps. The intelligent command center for 24/7 operational workforce management.
Case Routing Analysis — Case Routing Analysis on NexiOps. The intelligent command center for 24/7 operational workforce management.
Ccp Login Redirect — Ccp Login Redirect on NexiOps. The intelligent command center for 24/7 operational workforce management.
Command Center — Command Center on NexiOps. The intelligent command center for 24/7 operational workforce management.
Communication — Communication on NexiOps. The intelligent command center for 24/7 operational workforce management.
Company Settings — Company Settings on NexiOps. The intelligent command center for 24/7 operational workforce management.
Company Setup — Company Setup on NexiOps. The intelligent command center for 24/7 operational workforce management.
Compliance — Compliance on NexiOps. The intelligent command center for 24/7 operational workforce management.
Connect Metrics — Connect Metrics on NexiOps. The intelligent command center for 24/7 operational workforce management.
Connect Setup — Connect Setup on NexiOps. The intelligent command center for 24/7 operational workforce management.
Cookie Policy — Cookie Policy on NexiOps. The intelligent command center for 24/7 operational workforce management.
Customer Journeys — Customer Journeys on NexiOps. The intelligent command center for 24/7 operational workforce management.
Customer Portal — Customer Portal on NexiOps. The intelligent command center for 24/7 operational workforce management.
Customer Retention — Customer Retention on NexiOps. The intelligent command center for 24/7 operational workforce management.
Data Model ERD — Data Model ERD on NexiOps. The intelligent command center for 24/7 operational workforce management.
Dialer Popout — Dialer Popout on NexiOps. The intelligent command center for 24/7 operational workforce management.
Documents — Documents on NexiOps. The intelligent command center for 24/7 operational workforce management.
Elainas Corner — Elainas Corner on NexiOps. The intelligent command center for 24/7 operational workforce management.
Employee Onboarding — Employee Onboarding on NexiOps. The intelligent command center for 24/7 operational workforce management.
Employees — Employees on NexiOps. The intelligent command center for 24/7 operational workforce management.
Escalation Timers — Escalation Timers on NexiOps. The intelligent command center for 24/7 operational workforce management.
Exports — Exports on NexiOps. The intelligent command center for 24/7 operational workforce management.
Finance — Finance on NexiOps. The intelligent command center for 24/7 operational workforce management.
Flow Management — Flow Management on NexiOps. The intelligent command center for 24/7 operational workforce management.
Flow Templates — Flow Templates on NexiOps. The intelligent command center for 24/7 operational workforce management.
Get The App — Get The App on NexiOps. The intelligent command center for 24/7 operational workforce management.
Goals — Goals on NexiOps. The intelligent command center for 24/7 operational workforce management.
Greetings — Greetings on NexiOps. The intelligent command center for 24/7 operational workforce management.
HR Workflows — HRWorkflows on NexiOps. The intelligent command center for 24/7 operational workforce management.
Handoff Activity Feed — Handoff Activity Feed on NexiOps. The intelligent command center for 24/7 operational workforce management.
Home — Home on NexiOps. The intelligent command center for 24/7 operational workforce management.
Inventory — Inventory on NexiOps. The intelligent command center for 24/7 operational workforce management.
Knowledge Base — Knowledge Base on NexiOps. The intelligent command center for 24/7 operational workforce management.
Leaderboard — Leaderboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Leads — Leads on NexiOps. The intelligent command center for 24/7 operational workforce management.
Legal — Legal on NexiOps. The intelligent command center for 24/7 operational workforce management.
Manager — Manager on NexiOps. The intelligent command center for 24/7 operational workforce management.
Meetings — Meetings on NexiOps. The intelligent command center for 24/7 operational workforce management.
My Nexi Ops — My Nexi Ops on NexiOps. The intelligent command center for 24/7 operational workforce management.
My Payroll — My Payroll on NexiOps. The intelligent command center for 24/7 operational workforce management.
My Profile — My Profile on NexiOps. The intelligent command center for 24/7 operational workforce management.
My Team — My Team on NexiOps. The intelligent command center for 24/7 operational workforce management.
Nexi Ops Prime — Nexi Ops Prime on NexiOps. The intelligent command center for 24/7 operational workforce management.
Not Found — Not Found on NexiOps. The intelligent command center for 24/7 operational workforce management.
Notification Settings — Notification Settings on NexiOps. The intelligent command center for 24/7 operational workforce management.
Notifications — Notifications on NexiOps. The intelligent command center for 24/7 operational workforce management.
Numbers — Numbers on NexiOps. The intelligent command center for 24/7 operational workforce management.
On Call — On Call on NexiOps. The intelligent command center for 24/7 operational workforce management.
Onboarding — Onboarding on NexiOps. The intelligent command center for 24/7 operational workforce management.
Onboarding Checklist — Onboarding Checklist on NexiOps. The intelligent command center for 24/7 operational workforce management.
PM Finance Reports — PMFinance Reports on NexiOps. The intelligent command center for 24/7 operational workforce management.
Performance — Performance on NexiOps. The intelligent command center for 24/7 operational workforce management.
Performance Reviews — Performance Reviews on NexiOps. The intelligent command center for 24/7 operational workforce management.
Policy Hub — Policy Hub on NexiOps. The intelligent command center for 24/7 operational workforce management.
Privacy Policy — Privacy Policy on NexiOps. The intelligent command center for 24/7 operational workforce management.
Project Handovers — Project Handovers on NexiOps. The intelligent command center for 24/7 operational workforce management.
Projects — Projects on NexiOps. The intelligent command center for 24/7 operational workforce management.
Projects Dashboard — Projects Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Public SMS Consent — Public SMSConsent on NexiOps. The intelligent command center for 24/7 operational workforce management.
Resource Planning — Resource Planning on NexiOps. The intelligent command center for 24/7 operational workforce management.
SMS Consent — SMSConsent on NexiOps. The intelligent command center for 24/7 operational workforce management.
Scheduled Priority Tasks — Scheduled Priority Tasks on NexiOps. The intelligent command center for 24/7 operational workforce management.
Settings — Settings on NexiOps. The intelligent command center for 24/7 operational workforce management.
Shift Board — Shift Board on NexiOps. The intelligent command center for 24/7 operational workforce management.
Simulation Demo — Simulation Demo on NexiOps. The intelligent command center for 24/7 operational workforce management.
Smoke Test — Smoke Test on NexiOps. The intelligent command center for 24/7 operational workforce management.
Subscription Dashboard — Subscription Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Supervisor Command Center — Supervisor Command Center on NexiOps. The intelligent command center for 24/7 operational workforce management.
Team Performance Reports — Team Performance Reports on NexiOps. The intelligent command center for 24/7 operational workforce management.
Terms — Terms on NexiOps. The intelligent command center for 24/7 operational workforce management.
Training — Training on NexiOps. The intelligent command center for 24/7 operational workforce management.
Twilio Test — Twilio Test on NexiOps. The intelligent command center for 24/7 operational workforce management.
Usage Analytics — Usage Analytics on NexiOps. The intelligent command center for 24/7 operational workforce management.
User Guides — User Guides on NexiOps. The intelligent command center for 24/7 operational workforce management.
Voice Workflows — Voice Workflows on NexiOps. The intelligent command center for 24/7 operational workforce management.
Workflows — Workflows on NexiOps. The intelligent command center for 24/7 operational workforce management.
Hours Summary — Hours Summary on NexiOps. The intelligent command center for 24/7 operational workforce management.
Departments — Departments on NexiOps. The intelligent command center for 24/7 operational workforce management.
Task Manager — Task Manager on NexiOps. The intelligent command center for 24/7 operational workforce management.
SPT Historical Report — SPTHistorical Report on NexiOps. The intelligent command center for 24/7 operational workforce management.
Staffing Calculator — Staffing Calculator on NexiOps. The intelligent command center for 24/7 operational workforce management.
Stipends — Escalations on NexiOps. The intelligent command center for 24/7 operational workforce management.
Call History — Call History on NexiOps. The intelligent command center for 24/7 operational workforce management.
Gamification Dashboard — Gamification Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Leads Dashboard — Leads Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Lead Prospecting — Lead Prospecting on NexiOps. The intelligent command center for 24/7 operational workforce management.
Reporting — Reporting on NexiOps. The intelligent command center for 24/7 operational workforce management.
Platform Issues — Platform Issues on NexiOps. The intelligent command center for 24/7 operational workforce management.
Voicemail Page — Voicemail on NexiOps. The intelligent command center for 24/7 operational workforce management.
Callbacks Page — Callbacks on NexiOps. The intelligent command center for 24/7 operational workforce management.
After Hours — After Hours on NexiOps. The intelligent command center for 24/7 operational workforce management.
Enterprise Compliance — Enterprise Compliance on NexiOps. The intelligent command center for 24/7 operational workforce management.
On Site Calendar — On Site Calendar on NexiOps. The intelligent command center for 24/7 operational workforce management.
IVR Setup Wizard — IVRSetup Wizard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Integrated Overview — Integrated Overview on NexiOps. The intelligent command center for 24/7 operational workforce management.
Unified Workspace — Unified Workspace on NexiOps. The intelligent command center for 24/7 operational workforce management.
Analytics Overview — Analytics Overview on NexiOps. The intelligent command center for 24/7 operational workforce management.
Client Portal Public — Client Portal Public on NexiOps. The intelligent command center for 24/7 operational workforce management.
Vendor Portal Public — Vendor Portal Public on NexiOps. The intelligent command center for 24/7 operational workforce management.
Vendor Portal — Vendor Portal on NexiOps. The intelligent command center for 24/7 operational workforce management.
Vendors Directory — Vendors Directory on NexiOps. The intelligent command center for 24/7 operational workforce management.
Vendor Performance — Vendor Performance on NexiOps. The intelligent command center for 24/7 operational workforce management.
Client Billing — Client Billing on NexiOps. The intelligent command center for 24/7 operational workforce management.
Account Health — Account Health on NexiOps. The intelligent command center for 24/7 operational workforce management.
Project Health — Project Health on NexiOps. The intelligent command center for 24/7 operational workforce management.
Client Project Portal — Client Project Portal on NexiOps. The intelligent command center for 24/7 operational workforce management.
Client Success Dashboard — Client Success Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
CSM Hub — CSMHub on NexiOps. The intelligent command center for 24/7 operational workforce management.
Renewal Pipeline — Renewal Pipeline on NexiOps. The intelligent command center for 24/7 operational workforce management.
QBR Builder — QBRBuilder on NexiOps. The intelligent command center for 24/7 operational workforce management.
Success Playbooks — Success Playbooks on NexiOps. The intelligent command center for 24/7 operational workforce management.
Voice Of Customer — Voice Of Customer on NexiOps. The intelligent command center for 24/7 operational workforce management.
CSM Copilot — CSMCopilot on NexiOps. The intelligent command center for 24/7 operational workforce management.
Manager Hub — Manager Hub on NexiOps. The intelligent command center for 24/7 operational workforce management.
Support Pipeline View — Support Pipeline View on NexiOps. The intelligent command center for 24/7 operational workforce management.
Support Case Page — Support Case on NexiOps. The intelligent command center for 24/7 operational workforce management.
SOP Library — SOPLibrary on NexiOps. The intelligent command center for 24/7 operational workforce management.
IVR Builder — IVRBuilder on NexiOps. The intelligent command center for 24/7 operational workforce management.
Payroll Dashboard — Payroll Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Employee Profile — Employee Profile on NexiOps. The intelligent command center for 24/7 operational workforce management.
Admin Twilio Logs — Admin Twilio Logs on NexiOps. The intelligent command center for 24/7 operational workforce management.
Twilio Token Diag — Twilio Token Diag on NexiOps. The intelligent command center for 24/7 operational workforce management.
Super Admin — Super Admin on NexiOps. The intelligent command center for 24/7 operational workforce management.
Integrations — Integrations on NexiOps. The intelligent command center for 24/7 operational workforce management.
Customer Timeline — Customer Timeline on NexiOps. The intelligent command center for 24/7 operational workforce management.
AI Planner — AIPlanner on NexiOps. The intelligent command center for 24/7 operational workforce management.
Team Scheduler — Team Scheduler on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Dashboard — CRMDashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Pipeline — CRMPipeline on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Contacts — CRMContacts on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Accounts — CRMAccounts on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Employees — CRMEmployees on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Insights — CRMInsights on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRMAI Analytics — CRMAIAnalytics on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Activities — CRMActivities on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Email — CRMEmail on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Reports — CRMReports on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Products — CRMProducts on NexiOps. The intelligent command center for 24/7 operational workforce management.
CRM Quotes — CRMQuotes on NexiOps. The intelligent command center for 24/7 operational workforce management.
Accounts Payable — Accounts Payable on NexiOps. The intelligent command center for 24/7 operational workforce management.
Accounts Receivable — Accounts Receivable on NexiOps. The intelligent command center for 24/7 operational workforce management.
Budget Dashboard — Budget Dashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Benefits Admin — Benefits Admin on NexiOps. The intelligent command center for 24/7 operational workforce management.
Recruiting — Recruiting on NexiOps. The intelligent command center for 24/7 operational workforce management.
Org Chart — Org Chart on NexiOps. The intelligent command center for 24/7 operational workforce management.
All Projects — All Projects on NexiOps. The intelligent command center for 24/7 operational workforce management.
Project Reports — Project Reports on NexiOps. The intelligent command center for 24/7 operational workforce management.
Project Tasks — Project Tasks on NexiOps. The intelligent command center for 24/7 operational workforce management.
Project Milestones — Project Milestones on NexiOps. The intelligent command center for 24/7 operational workforce management.
Project Resource Planning — Project Resource Planning on NexiOps. The intelligent command center for 24/7 operational workforce management.
Shift Templates — Shift Templates on NexiOps. The intelligent command center for 24/7 operational workforce management.
Time Clock — Time Clock on NexiOps. The intelligent command center for 24/7 operational workforce management.
Call QA — Call QA on NexiOps. The intelligent command center for 24/7 operational workforce management.
Queue Manager — Queue Manager on NexiOps. The intelligent command center for 24/7 operational workforce management.
Call Dispositions — Call Dispositions on NexiOps. The intelligent command center for 24/7 operational workforce management.
Sales Forecasting — Sales Forecasting on NexiOps. The intelligent command center for 24/7 operational workforce management.
NRR Dashboard — NRRDashboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Sales Leaderboard — Sales Leaderboard on NexiOps. The intelligent command center for 24/7 operational workforce management.
Competitive Battlecards — Competitive Battlecards on NexiOps. The intelligent command center for 24/7 operational workforce management.