We built NexiOps for multi-client contact centers
Most workforce tools assume one team, one queue, one client. NexiOps assumes you run several clients at once — each with its own SLA, its own peak hours, and its own penalty clause. Forecast and staff across all of them from one workspace, so a spike on two clients at 2am doesn't blow your night.
Floyd Patterson
Founder & CEO, NexiOps"I spent years watching multi-client operations teams stitch together scheduling spreadsheets, a separate dialer, and a helpdesk that couldn't tell one client's SLA from another. We built NexiOps so one team can forecast, staff, and take calls across every client without juggling five tools — and without missing a penalty clause when two clients spike at once."
Press & recognition
Profile launching soon
Launch planned
Briefings in progress
Early-stage company — press mentions and analyst coverage will be added here as they land.
Who NexiOps is for
- ✓ Outsourced contact centers and BPOs running multiple clients
- ✓ Internal teams that staff against per-client SLAs and penalty clauses
- ✕ Single-team helpdesks that only need a ticketing tool