Forecast and staff across every client's SLA at once — so a spike on two clients at 2am doesn't blow your penalty clause.
Route, log, and analyze calls across every client from one dialer.
Build coverage that holds up when two clients spike at once.
One screen for SLA health, queues, and staffing across all clients.
Take a new agent from hired to hitting SLA faster.
Accounts, contacts, and pipeline so no client falls through the cracks.
Invoices, payments, and payroll exports without a second stack.
Give agents and clients the right answer in seconds, not minutes.
Track onboarding, go-lives, and client work without a separate PM tool.
AI Scheduler, AI Coverage Heatmap, and AI Planner handle intraday adjustments across every client's SLA — so you don't rebuild the forecast at 2am.
The more seats you add, the less you pay per agent. Annual billing saves about 17%.
1–20 seats
21–50 seats
51–100 seats
101+ seats
Annual billing saves ~17%. Taxes calculated at checkout. See full pricing →
Yes. NexiOps is purpose-built for outsourced contact centers and BPOs running multiple clients. You forecast and staff across every client's SLA from one workspace, so a spike on two clients at 2am doesn't blow your penalty clause.
Per agent seat, with the per-seat price dropping as you add seats. The Starter plan starts at $69/seat/month for 1-20 seats. Annual billing saves about 17%. Full tier pricing is on the pricing page.
Yes. Each client runs in its own tenant scope. Queues, cases, contacts, and recordings are scoped per client so there is no cross-client data leakage.
Most teams take their first live call within minutes of setup. Adding a new client doesn't require re-provisioning your whole stack.
One workspace for teams running 3–50+ client accounts per tenant.
“We run six healthcare clients on one NexiOps tenant now. The SLA board alone replaced three spreadsheets and a shared inbox.”
Director of Operations“Onboarding a new client used to mean a new dialer, a new helpdesk, and two weeks of setup. Now it's a tenant switch and we're live the same day.”
VP, Client Services“Per-seat pricing that drops as we grow is the whole reason we switched. The number was on the page and we could actually budget it.”
COOEarly-access customers — named logos available on request. Ask for references →
“I spent years watching multi-client operations teams stitch together scheduling spreadsheets, a separate dialer, and a helpdesk that couldn't tell one client's SLA from another. We built NexiOps so one team can forecast, staff, and take calls across every client without juggling five tools — and without missing a penalty clause when two clients spike at once.”
Not a single-tenant helpdesk. Not a quote-only maze.
Every client runs in its own tenant scope — separate queues, cases, contacts, and recordings. No cross-client leakage, ever.
Take your first live call within minutes of setup. Onboard a new client without re-provisioning your whole stack.
Per-seat pricing that drops as you add seats, starting at $69/seat/month. Annual saves about 17%. No “contact us for a quote” wall.
Press & recognition